Privacy Policy
Last updated: May 27, 2026
1. Introduction
Curra respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when businesses use Curra for AI-powered ecommerce customer support.
2. Information We Collect
We may collect business information such as your name, email address, company name, workspace details, customer support queries, ticket data, and usage information needed to provide our services.
3. How We Use Your Information
We use information to create and manage accounts, provide customer support automation, improve Curra, respond to support requests, maintain security, and communicate important service updates.
4. Customer Data
Curra may process customer messages, order-related questions, and support tickets on behalf of ecommerce businesses. This data is used only to provide the Curra service and improve support workflows.
5. Data Sharing
We do not sell your personal data. We may share limited information with trusted service providers only when required to operate Curra, comply with legal obligations, prevent fraud, or protect our users and platform.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online service can guarantee complete security.
7. Data Retention
We retain information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce agreements.
8. Your Rights
You may contact us to request access, correction, deletion, or export of your information, subject to applicable laws and technical limitations.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.
10. Contact Us
For privacy-related questions, contact us at:
support@curra.online