Terms & Conditions

Last updated: May 27, 2026

1. Acceptance of Terms

By using Curra, you agree to these Terms & Conditions. If you do not agree, you should not use our services.

2. About Curra

Curra is an AI-powered ecommerce customer support platform that helps businesses automate customer queries, manage support tickets, and improve customer communication.

3. User Responsibilities

You are responsible for maintaining your account security, providing accurate information, and using Curra only for lawful business purposes.

4. Prohibited Use

You may not use Curra to send spam, commit fraud, violate laws, misuse customer data, attempt unauthorized access, or harm the platform or other users.

5. AI-Generated Responses

Curra may generate automated responses using AI. While we aim to provide helpful and accurate responses, users are responsible for reviewing important replies and ensuring they match their business policies.

6. Payments and Subscriptions

Paid plans may be billed monthly, yearly, or as otherwise agreed. Continued use of paid features requires active payment. Pricing and plan features may change with notice.

7. Refunds

Refunds are handled according to our Refund Policy. Some fees may be non-refundable once services have been activated or used.

8. Service Availability

We try to keep Curra available and reliable, but we do not guarantee uninterrupted access. Maintenance, updates, or technical issues may temporarily affect service availability.

9. Limitation of Liability

Curra is provided on an as-is basis. We are not responsible for indirect losses, lost profits, business interruption, or damages caused by misuse, downtime, third-party services, or incorrect configuration.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with a revised date.

11. Contact

For questions about these Terms, contact us at:
support@curra.online